1 INFORMATION WE COLLECT AND HOLD
In order to avoid misuse of our site we collect personal information from you. Such personal information may include details such as your name, phone number, and email address. We may also collect locative information about the device you are using, such as your IP address, for the purpose of protecting the security and integrity of our portal and preventing fraudulent use of our services.
Unless you notify us otherwise, we will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Privacy Policy.
2 INFORMATION WE DO NOT COLLECT AND HOLD
For your security, all payment information, such as credit/debit card information. bank account information, or other related information, is collected through 3rd party websites or widgets provided by our payment processor. We do not collect or store any of your payment information on our servers.
3 HOW WE COLLECT AND HOLD PERSONAL INFORMATION
We collect personal information from you when:
(a) you create an account on our site;
(b) you log into your account and use services provided on our site;
(c) you make an online payment on our site;
(d) a payment is being processed by our payment processing provider;
(e) you contact us by any method, such as by online contact form, telephone, email, post, facsimile or in person.
4 COOKIES
We may utilize "cookies" which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject each instance.
5 SECURITY
We take reasonable steps to protect the personal information we hold from misuse, interference or loss, and from unauthorized access, modification and disclosure. The steps we take to protect personal information include, but may not be limited to:
(a) encrypting information sent between you and us using Secure Sockets Layer protocol (SSL). Our SSL certification is supplied by LetsEncrypt Secure Certificate Authority;
(b) outsourcing transaction processing to reputable, secure, Payment Card Industry (PCI) compliant payment gateway providers. We do not capture, store or handle any payment data internally on our servers;
(c) limiting access to users' personal information through secure login to the billing portal, utilizing an array of technologies such as reCAPTCHA by Google or email verification upon sign-up.
6 DISCLOSING YOUR PERSONAL INFORMATION
We do not sell or rent your personal information to any other company, organization or person. We use your personal information solely for the purpose of servicing your account, and we may share such information only to parties involved in servicing your account and/or solar system, and only to the extent absolutely necessary.
7 CHANGE TO THIS PRIVACY STATEMENT
This Privacy Policy was prepared and posted on February 23, 2021.
We may modify or amend this Privacy Policy as our business requirements or the law changes. Any changes to this Privacy Policy will be updated on the website, so please visit the website periodically to ensure that you have our most current privacy policy.
Copyright (c) 2021 Y Energy Services LLC